Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Digital Shikhas, we believe that online gaming and betting should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. It carries inherent risks, and outcomes are always uncertain.
We are committed to promoting responsible gaming practices and supporting our users in maintaining a healthy relationship with gaming.
Age Verification
Online gaming is strictly restricted to individuals who are 18 years of age or older, or the legal age of majority in your jurisdiction as per Indian law.
We do not permit minors to access our platform. Parents and guardians are encouraged to monitor online activity and use parental controls to prevent underage access.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing Losses: Gambling more money to recover previous losses
- Loss of Control: Inability to stop or reduce gambling activity
- Hiding Gambling: Concealing gambling habits from family, friends, or partners
- Neglecting Responsibilities: Skipping work, school, or personal obligations due to gaming
- Financial Strain: Borrowing money or using savings/credit to gamble
- Mood Changes: Feeling anxious, irritable, or depressed when not gambling
- Escalation: Need to gamble with increasing amounts to achieve the same excitement
- Failed Attempts to Quit: Repeated unsuccessful efforts to reduce or stop gambling
- Using Gaming as Escape: Gambling to avoid problems or negative emotions
If you recognize these signs in yourself or someone you know, seek help immediately.
Self-Help Tools & Controls
We provide several tools to help you maintain control of your gaming activity:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic reminders of how long you have been playing and how much you've spent
- Session Time Limits: Automatically log out after a predetermined gaming period
- Self-Exclusion: Voluntarily exclude yourself from your account for a period ranging from days to years
To access these tools, visit your account settings or contact our customer support team.
Support Organizations & Helplines
If you or someone you know needs help with problem gambling, the following organizations provide free and confidential support:
India
- All India Institute of Mental Health (AIIMH): Premier mental health institution offering counseling and support services
- iCall - Emotional Support & Suicide Prevention: Available 24/7 for emotional support and crisis intervention
- National Mental Health Programme (NMHP): Government initiative providing mental health resources and support
International Support Services
- GamCare (UK): www.gamcare.org.uk — Counseling and support for problem gambling in the UK
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme for online gambling
- Gambling Help Online (Australia): www.gamblinghelponline.org.au — Free counseling and support
- Responsible Gambling Council (Canada): www.responsiblegambling.org — Evidence-based resources and support
- National Council on Problem Gambling (USA): www.ncpgambling.org — Free helpline: 1-800-522-4700
- Bundeszentrale für gesundheitliche Aufklärung (Germany): German federal center for health education providing gambling disorder resources
You are not alone. Professional help is available and recovery is possible.
Need Help?
If you are struggling with problem gambling, please reach out for help today. Speaking to a counselor or support specialist is a sign of strength, not weakness.
Contact a support organization immediately if:
- You feel out of control with your gambling
- Gambling is affecting your relationships, finances, or mental health
- You are experiencing thoughts of self-harm
Your health and well-being are our priority. Digital Shikhas is committed to supporting a safe and responsible gaming environment.